FAQ

Where can I park?

We do not have our own car park and although there are some parking lots right in front of the building, we cannot guarantee their availability. We suggest using newly built parking garages in front of the Janáček Theatre (JD Parking) or Rozmarýn car park, both located approximately 5 minutes on foot from us.

Is breakfast included in the price?

Breakfast is not included in the price.

I booked a room “with shared bathroom”. What does it mean?

These rooms are not furnished with a private bathroom as it is shared between several rooms. However, your comfort is a priority for us, so you do not need to worry about queuing for a shower – there is always enough.

Will you ask me to provide any travel documents?

Yes, we will. We cannot accommodate you without a valid document (ID, passport, U.S. driving license).

Can I arrange for an early check-in?

Check-in starts at 2PM and it is not possible to be checked in earlier. If you arrive before 2PM, we will ask you to patiently wait in the common area. A situation may occur in which your room will be already prepared – in that case we will not keep you waiting, of course.

Is it alright to check in after midnight?

Not really. Reception closes at midnight and we deal with each inquiry about checking in late individually. If you have a booking and already know you are coming late, get in touch with us so we can find a solution. If you do not let us know and still come late, you will not be able to get inside and you will not be accommodated.

What time do I need to check out?

All guests need to check out before 11AM. Possible exceptions need to be discussed at the reception desk.

Can I book a room where smoking is allowed?

Smoking is prohibited on all our premises, including all rooms, apartments, common areas, staircases and hallways. You will be kindly asked to have a smoke outside, or you can use a terrace, if you booked an apartment with one.

Do you provide storage room?

Yes, we do. You can leave your luggage with us and pick it up any time before midnight of the day of your departure. However, keep in mind that the capacity is limited and cannot be always guaranteed.

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